Xmartek, LLC is a multimedia contact solutions company that recently opened up a new location in Miami Lakes.
The company’s new location is 8100 Oak Lane housed in the Andrew Jackson Building.
It provides VoIP, IP conferencing and multimedia contact center solutions in Europe and Latin America.
It offers IP PBX solutions, gateways, soft switches, SIP phones, and peer to peer telephony solutions; and integrated solutions that allow customers to communicate through audio, video, whiteboard, chat, IVR, and CTI applications.
Founded in 2005, the company also provides additional services such as audio conference bridges, IP phone XML applications, and VoIP headset systems; and software and hardware solutions, including ROI analysis, data protection, exchange, security assessment, secure remote access, and web and email filtering solutions, as well as products to build distributed VoIP networks.
It also offers multilingual contact center agents services; and networking, business continuity planning, and consulting solutions. The company’s products are used by carriers and voice service entrants, service providers, contact centers, and call center suppliers. It serves various technology organizations and companies.
Juan Pezos is president and CEO of Xmartek.