In fiscal year 2013-14, Miami Lakes began tracking and reporting performance measures as part of an ongoing effort to be accountable to the public. The Third Quarter Performance Report from April to June 2016 is now available on the Town Manager’s website page at www.miamilakes-fl.gov/manager.
“The Town continually works to improve delivery of services and the way we measure and evaluate our performance,” said Town Manager Alex Rey. “Performance measures are effective and reliable ways to assess the efficiency and effectiveness of the Town’s service delivery as well as our responsibility to be good stewards of our residents’ tax dollars.”
Report highlights include:
• Average police response time is down from last fiscal year.
• Almost 1,000 new followers on social media (Facebook, Instagram, Twitter).
• Town has been awarded over $56,000 in grant funding just this quarter for transit and police services.
• 300 requests responded to via the Town’s Mobile App “Lakes Life.”